Have you ever picked up the phone and been lost for words? Communication over the telephone is an extremely important skill. Let us help you master every possible phone situation you could possibly face with confidence and efficiency.

For most of us it is already a daunting enough task to speak in front of a group of people. If you have to do this in another language that isn’t your own, the challenge becomes even greater! We help ease your nerves by giving you essential presentation vocabulary and professional phrases, helpful tips at conquering your nerves and expressing yourself. In next to no time you will be able to speak in front of small or large groups and bring across your message in a clear and confident manner!

Business is going increasingly global and with it, so are meetings. We will give you the important vocabulary, phrases and tips that you need in order to effectively participate in international meetings, as well as lead them with conviction

Doing business across countries can present a number of pitfalls which the unwary business person might fall into. Find out how to bridge these gaps, utilise knowledge of how business is conducted across different cultures to turn a ‘no’ or ‘maybe’ into a ‘yes’ and build strong business partnerships.

As Oscar Wilde once said, you only have one chance to make a first impression! Let’s get it right! Master the art of small talk, diffuse difficult situations with and polite diplomatic language, communicate exactly what you want to say and gain the upper-hand in business negotiations.